Warranty Policy
Warranty Policy
All our electronic cigarette devices come with a 90-day limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. If a defect arises and a valid claim is received within the warranty period, we will, at our discretion, repair or replace the defective product free of charge.
The warranty does not cover:
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Normal wear and tear
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Damage caused by misuse, abuse, or accidents (e.g. dropping, water damage)
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Unauthorized repairs or modifications
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Consumable parts such as coils, pods, and e-liquid
To make a warranty claim, please provide proof of purchase (receipt or order number) and contact our customer support team at [your support email or phone number]. We may require you to return the defective item for inspection.
This warranty is valid only for the original purchaser and is non-transferable. We reserve the right to determine whether the product is defective and whether it is covered under this warranty policy.